What if the I picked the wrong size or color, can I change it?
Our production facility is automated for processing orders as fast as possible so you get your order ASAP. Unfortunately, because of our automated process, any requests to change an order must be submitted before the item has entered production. This prevents it from being ordered and put into production, which allows Typical Gamer an opportunity to make any changes. Once the change is made, the order is taken off hold and put back into the system. If it already says ‘Being Fulfilled’ though, it is too late to put it on hold. Once an order has entered production, it is going to be decorated and we are no longer able to edit the order.
How is shipping determined and what does it cost?
We charge $4.99 for the first item+ $1.50 per each additional product added to that order shipped domestic and $7.50 for the first item + $5.95 per each additional product to the rest of the world.
Who pays the customs duties & taxes?
International shipments may incur customs fees depending on the country and their regulations. Any customs fees are to be paid to the appropriate customs agency by the customer.
How long does it take to receive my merchandise?
On average, merchandise is produced and shipped from our facility 2-3 business days after purchase. Standard shipping/transit times apply (1-7 days for domestic and 4-15 days for international).
Why would a package be returned?
Most likely the package was returned due to an un-deliverable address. Other instances include the package remaining unclaimed or refused/returned by your customer. We will contact you once the order arrives back to our facility. We may need an updated address or other information to complete the order.
What is your replacement/return policy?
We stand behind the quality of our products and guarantee our workmanship 100%. Any defects or errors on our part will result in a replacement at no charge.